How to check his Deriv account? The complete guide to avoid blockages

You created your Deriv account, but the platform now asks you to verify your identity?

This step is normal and helps to strengthen your account security and protect your transactions.

In this guide, find out how to check your Deriv account, why this check is important and the most frequent errors to avoid.

Why is Deriv asking for a check?

The verification shall include:

• confirm your identity;

• secure your account;

• facilitate certain transactions such as deposits and withdrawals;

• comply with applicable control procedures.

This step helps to protect users from fraud.

When do you have to check your account?

In some situations, the platform may request verification before allowing certain features.

It is generally preferable to do so as soon as the application appears in order to avoid any further delay.

Documents that may be requested

Depending on your situation, Deriv may request one or more documents, such as:

• valid official identification;

• A proof of residence.

The documents must be legible and the information provided must correspond to the information provided at the time of registration.

How do I send your documents?

From your personal space, go to the section dedicated to checking your account.

Then follow the instructions displayed on the screen to upload the requested documents.

Before validating, check that the images are clear and complete.

Why can an audit be refused?

A number of reasons may explain a refusal:

• blurred document;

• expired document;

• information different from that recorded in the account;

• incomplete file.

If this happens, correct the problem before submitting a new application.

Our advice

To facilitate verification:

• use accurate information upon registration;

• prepare valid documents;

• check the quality of the images before sending;

• follow the instructions displayed in your personal space.

Conclusion

Checking the Deriv account is an important step to secure your account and access the various features of the platform calmly.

By properly preparing your documents and following the steps indicated, this procedure usually takes place without difficulty.

Start in the best conditions

Step 1: Create your Deriv account for free

Don't you have an account yet?

Create your Deriv account free with my partner link.

You will immediately have access to a demonstration account to start familiarizing yourself with the platform.

Step 2: Join Bono Trading training for free

Once you have created your account, sign up for the Bono Trading training for free.

You will learn in particular:

How to use Deriv

Synthetic indices

Technical analysis

Risk management

Errors to avoid

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